Last updated: 09/09/2026
Because our products are made to order, we generally do not accept returns or exchanges due to buyer’s remorse or the selection of an incorrect size or color.
If your order arrives damaged, defective, misprinted, incorrect, or incomplete, please report the problem within 30 days of the delivery date. For packages that do not arrive, please report the issue within 30 days of the estimated delivery date.
Please include a description of the problem and clear photographs when applicable. If we confirm that the issue resulted from a fulfillment or manufacturing error, we may provide a replacement or refund at no additional product cost.
Orders returned because of an incorrect or insufficient shipping address, an unclaimed package, or a customer-initiated return may require additional shipping or reshipment fees.
Please contact us before returning any product. Do not send returns directly to a Printful facility unless we provide specific instructions.
Voluntary Returns and Size Exchanges
We do not accept voluntary returns or size exchanges.
This Return Policy does not limit any rights customers may have under applicable law.
How to Report an Issue
Please email santarosahomestead@gmaill.com and include:
- Your order number
- A description of the problem
- Clear photographs, when applicable
We will review your request and let you know which resolution options are available.